RYSE Smart Toilet Lifter

Delivery Methods & Timeframes: Standard Delivery is 1-2 Weeks, Express (special request), and In-Store Pickup (requested and subject to availability).

Delivery Costs: Can range between $150 and $400 depending on requirements and location (see calculator upon adding to cart and checkout).

Order Processing Time: Orders are processed immediately after payment terms are met. At this time, our delivery department will contact you to book a date and time that suits you. They will also go over the process of the day. Smaller items that are shipped via post will be processed and shipped within 24-48 hours.

Day of Delivery: Our PLEGA Team will install and assemble all products. They will demonstrate the use and ensure everything is in working order. It is also possible to have our team prepare the room and dispose of items such as old beds and mattresses. You can organise these extra services with sales or the delivery team at the time of booking.

What is the RYSE Smart Toilet Lifter?

It is a medical device designed to assist individuals with mobility challenges by gently raising and lowering the toilet seat, making sitting and standing safer and more comfortable.

Who is it suitable for?

The lifter is ideal for people with limited mobility, disabilities, or those recovering from surgery or injury. It can be used in both home and healthcare environments.

How does it work?

The device uses a motorized lift mechanism powered by rechargeable batteries. It raises and lowers the seat smoothly, with armrests and a backrest for added stability.

Is it safe to use in bathrooms?

Yes. It has a waterproof grade of IP44, making it safe for bathroom environments.

Does it require a constant power connection?

No. It operates on rechargeable lithium batteries, so it remains functional even during power outages.

Mainenance:

The RYSE Smart Toilet Lifter is designed for easy care. To keep it in optimal condition, surfaces should be cleaned with a damp cloth and mild detergent, avoiding harsh chemicals that could damage the finish.

The rechargeable lithium battery should be charged regularly using the supplied charger, and care should be taken not to overcharge or expose it to moisture.

Periodic checks of the armrests, seat ring, and lift mechanism are recommended to ensure all fittings remain secure and free from wear.

If the device is not in use for extended periods, it should be stored in a dry environment, with the battery recharged every few months to maintain performance.

Warranty:

PLEGA provides a manufacturer’s warranty that covers defects in materials and workmanship. This warranty typically includes the motorized lift mechanism, battery system, and structural components, ensuring peace of mind for users.

It does not cover damage caused by misuse, neglect, or unauthorized modifications. For warranty claims, customers should contact Plega or the authorized distributor with proof of purchase, and service will be arranged in accordance with the warranty terms.