The services we may be able to offer depend on your personal circumstances. There is a wide range of home healthcare products and services we offer, some of which are:
- Adjustable Beds, Lift Chairs and Mobility Equipment.
- Specialist advice and information helping to manage your personal care in your own home.
- Equipment and adaptations to help you live at home.
Will we be able to help you?
For us to find out whether we are able to offer you services and/or products, we will ask you questions about your situation. We call this a Home-care Assessment. Once we have gathered this information we will be able to give you advice on the available options. If necessary we will prioritise your need according to the urgency of the situation. We will work with you on a more detailed assessment and ensure the most appropriate products are available for you.
Who will you talk with when you contact us?
You need to contact our Home Healthcare Specialist Team. One of our professionals will talk through your difficulties and complete a Home-care Assessment with you. This can be done over the phone or by visiting one of the PLEGA Showrooms. Where this is not possible, we may visit you at home
Is there a charge for the service?
No. We do not charge you anything for the assessment or any information and advice we may give you. However, there may be charges for some of the services we provide. Don’t worry, a Home Healthcare Specialist would talk with you about any charges.
Is the service confidential?
The information you give is confidential and we will only share it with those people who need to know about your situation. We will always ask your permission before sharing that information.
What if you are in hospital?
If you are in hospital and are worried about how you will cope when you leave, contact us free on 1800 648 648.